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FAQ's

What if my boiler overheats?

It should turn itself off automatically if it gets too hot. So you would need to check your manufacturer's guide to see if your boiler has a way of being reset. If you can't find it then you can give us a call and we can get an engineer to you.

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What pressure should my boiler be?

When your boiler is cold or off, it should usually be about, 1 - 1.5 bar on a dial or digital display depending on your boilers make and model, but please check your manufacturer's guide for more information.

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Do you provide Free Quotations?

Yes we do, we will visit your property to do a survey and advise you of the best options available. 

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Do I need a Gas Safety Certificate CP12?

Yes, if you're a landlord and rent out your property it is a legal requirement to have a Gas Safety Certificate (CP12) for all the gas appliances that belong to you. You will need to renew the certificate every 12 months.

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Can I change the temperature on my boiler?

Yes. You'll need to change the boiler thermostat, which is usually a dial on the boiler itself. If it's set too low it might not work effectively, so make sure it's sitting in the recommended temperature range. Check your manufacturer's guide to find out what this is.

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What will the Service consist of?

Checks and tests to ensure the appliance is safe to operate, for example:

  • It is correctly set and adjusted to ensure the gas is burning correctly.
  • It is of a type suitable for the room in which it is located.
  • It is physically stable, securely fitted and properly connected to the gas pipework.
  • There is an adequate and permanent air supply suitable for the appliance type installed.
  • Any flues or chimneys are operating correctly.
  • All safety devices function correctly.
  • Specific checks, for inspection and/or cleaning of the appliance as specified and detailed in the appliance manufacturer’s instructions. This may include:
  • If appropriate, an analysis of the combustion exhaust gases to ensure the appliance is burning the gas safely.
  • A check of the condition of the appliance including (but not limited to): the effectiveness of any seals, gaskets, the cleanliness of heat exchangers etc. and checking for any signs of heat or other distress.
This is not an exhaustive list and servicing requirements will vary across appliance types and models.

Note: Some appliance servicing regimes provide an interim performance check (annual) to be used in order to determine the degree of dismantling the appliance and the level of servicing required.

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Do I need to get my boiler serviced?

All gas appliances in your property need to be safety checked annually and serviced according to manufacturer’s instructions. Any appliance left unchecked could leave you at risk of carbon monoxide poisoning. It’s an extremely good idea to have your gas pipework inspected at the same time as having a gas safety check, every year – and it’s the law if you’re a landlord.

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  • Excellent customer service, efficient and reliable. Completed 1st fix gas/plumbing on my new build property and installed full central heating system.

    Lynda Bolton, Warrington , Cheshire.
  • Our old boiler has been replaced with a much smaller and far more efficient boiler superbly fitted by 100% Gas. They are an extremely efficient, well organised and extremely professional company. Delivery of the new boiler was timed to coincide with Paul's arrival and the old boiler was taken away straight after job was completed.

    Ron, Warrington , Cheshire.
  • Our heating system used to be noisy, temperamental and would require frequent bleeding of radiator valves. It was either too hot or too cold. Now, thanks to Paul, it is now working as intended. It provides us with a warm, comfortable and quiet environment to live in. It also gives me peace of mind knowing that when it goes off, it will restart and tick over as smoothly as a Swiss watch.

    Mark Goucher, Warrington , Cheshire.
  • Paul has recently changed my radiators and I cannot thank him enough. He worked hard , made little mess and tidied up as well as arranging for the old radiators to be taken away. I felt completely at ease with him in the house and Smudge liked him too.

    Yvonne, Warrington , Cheshire.
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